News: Jurys Inn and Leonardo Hotels UK and Ireland delights 4,000 employees with the launch of the Leo Points recognition scheme

This week, hotel chain Jurys Inn and Leonardo Hotels UK and Ireland, has enhanced its employee value proposition, with the launch of a social recognition platform.

Titled ‘Leo Points’, this peer-to-peer recognition system hands every employee the opportunity to publicly celebrate their colleagues’ achievements. That could be anything from chipping in to help prepare rooms on time for guests, to being named personally on a guest review. In fact, anything that employees and their peers value.

By letting all Jurys Inn and Leonardo Hotels employees recognise each other – regardless of their place in the company – Leo Points puts aside traditional organisational hierarchies, to bring the whole company together through one platform. This helps employees build better relationships with their work, their colleagues and their employer.

Sarah Hoyle, Group Employee Relations and Engagement Manager at Jurys Inn and Leonardo Hotels UK and Ireland, said: “Our employees are positive, helpful and dedicated people, and we are extremely proud of the outstanding work they do every day.

We believe they deserve recognition, not just from their managers but also from each other. Leo Points will give all of our employees the chance to recognise the amazing things their colleagues do day in, day out. We’re excited to see our employees celebrate what makes their work at Jurys Inn and Leonardo Hotels UK and Ireland so special!”

As a leading hotel chain, employees range from kitchen porters to receptionists, and are located across the UK and Ireland and operate under two brands.  Leo Points bridges the divide, allowing both fixed and mobile workers to recognise each other’s achievements in real time.

The system provides a way to recognise those who demonstrate the company’s culture and values – characterised by enthusiasm and doing the simple things brilliantly, whilst upholding traditional hospitality principles.

Adam Whatling, Global Engagement Lead at Love2shop Business Services, said: “The employees at Jurys Inns and Leonardo Hotels are going to love recognising each other through Leo Points. With 3,800+ employees spread across 48 hotels in the UK, they are a perfect candidate for our centralised recognition platform.

When the Brighton team celebrate each other’s achievements, employees from every hotel in the company, all the way up to Inverness, will be able to see it and offer their congratulations.

That inclusive, positive recognition will guide Jurys Inn and Leonardo Hotels UK and Ireland to a more collaborative and supportive environment for all of their employees. We are all ecstatic about the launch, and we can’t wait to see Jurys Inns and Leonardo Hotel teams embrace the program and celebrate their exceptional work.”

The 2018 Shout! Stand

Drop by and say hi to us at EB Live and the CIPD Annual Conference

Some of the Love2shop Business team will be popping up at two of the huge HR events of the year.

We hope you drop in and say hello.

The Love2shop Business stand will be promoting our recognition platform, Shout!, but we’re always happy to talk to our clients.

While you drop in for a chat, you can have a bit of fun on the stand and enter our competition.

We’ll be exhibiting at two major events this year, EB Live and the CIPD Annual Conference.

Employee Benefits Live

What: Employee Benefits Live is Europe’s biggest event dedicated to HR and benefits.

When: 1-2 October, 2019.

Stand: E65

Where: ExCel, London.


CIPD Annual Conference

What: CIPD’s Annual Conference is a huge two-day learning and exhibition opportunity for the HR industry.

When: 6-7 November, 2019.

Stand: We’re on stand F95.

Where: Manchester Central Convention Complex.


We look forward to seeing you there

Drop us a line if you’ll be at either event! We had a great time at EB Live 2018, we’re really looking forward to this year’s event.

Chris Hartley

Managing Director Chris Hartley to retire from Love2shop Business Services after 13 years

We’re saying goodbye to our Managing Director, Chris Hartley, and wishing him well in retirement.

While we’re sad to see an integral part of our team go, it gives us a chance to reflect on his 13 exciting years with Love2shop Business Services. The story of Chris’ time with us is very much also the story of Love2shop Business Services’ growth and success.

Park Group founded a B2B division in 2006 to capitalise on the business reward market. Chris joined the team from Argos Business Solutions to develop a solid B2B proposition.

Twelve years later, Love2shop Business Services is an indispensable arm of Park Group’s business. And still a fast growing division.

Love2reward, our first B2B brand, started with a shopping voucher. Now, Love2shop Business Services is home to vouchers, gift cards, and digital rewards. A network of rewards in more than 150 countries. Digital platforms for incentivising, recognising and rewarding staff and customers. A suite of employee benefits services. And multiple specialist teams finding, acquiring, and building relationships with our valued clients.

We did this through a commitment to innovating our products. A fearless will to compete for our place in the reward market. And an immersive belief in the value of our products and platforms.

Chris’ leadership created a place for those values to flourish.

Now it falls to us to keep them alive in the future. New opportunities and new challenges are around the corner for us. The culture that Chris built will serve us well in dealing with them.


Chris reflects on his time at Love2shop Business Services

Chris, speaking about his time with Love2shop Business Services, said: “I’m very proud to look back on 13 years of success and achievement at Love2shop Business Services. The products and services we have developed have taken us from being a bulk voucher provider to one of the most trusted, versatile and innovative providers of multi redemption reward services in the UK.

“The successful development of our own processing network, flexecash®, has been the crown jewel of my time at Park, but the memories I will cherish the most are of the fantastic people I have worked alongside during my time here.

“I wish everyone at Love2shop Business Services and Park Group the very best in the future, and I thank everyone that made my time with Park so memorable and successful. Whether that be team members, clients or suppliers.”

Speaking about Chris, Park Group CEO Ian O’Doherty said: “Chris will leave a legacy dedicated to fostering excellence and making Park a great place to work. His commitment to driving our successes to date have not gone unnoticed. For that, we thank him.

“I am very grateful to Chris for all his support and hard work, and for his contribution to the success of Park Group over 13 years. I wish him all the best in his retirement.”

Goodbye, old friend: we are discontinuing the £1 Love2shop Gift Voucher

After more than twenty years, Love2shop is saying goodbye to the £1 denomination of the Love2shop Gift Voucher.

We know it’s the right thing to do, and we know we’re doing this for the right reasons, but it’s still a little bit bittersweet.

Our £1 voucher has been a part of the history of not just Love2shop Business Services, but our sister companies and Park Christmas Savings too.

Over the years the £1 voucher has been there for hundreds of thousands of birthdays, Christmas dinners, presents, incentives, rewards and more.

The times, they are a-changing

But, it’s time for us to make this change. There just isn’t the same demand for a £1 voucher these days, and as of August 15th 2019, the voucher will disappear.

Our Business Development team, Love2shop Self-Serve, and will stop selling the voucher to the public.

Don’t panic if you have a clutch of £1 vouchers that haven’t been redeemed yet.

Any vouchers still in circulation will honoured until their expiry date, that’s still business as usual.

We’ll also keep stocking the £5 and £10 vouchers, so any clients with a paper preference will be catered for.

Seizing an opportunity

Change isn’t a bad thing though. It’s an opportunity.

Love2shop, and Park Group itself, have always been proud of our ability to adapt and develop over time.

While the £1 voucher is sailing off into the sunset, we’re strengthening what we offer in other areas.

For instance, over the last year our gift card has seen an enormous surge in of interest.

Many more of our clients making the full-time switch to plastic.

In turn, we’ve strengthened the gift card by opening our library of e-gift cards.

E-gift cards are a further selection of brands a cardholder can access through or our app.

You can read more about how great our e-gift card options are here.

The Love2shop app

Speaking of our app, the Love2shop App itself is a huge development.

It brings the Love2shop Gift Card experience back in line with what modern consumers expect from their digital experience.

Card registration, finding places to spend, trading for e-gift cards, managing cards and more is now a seamless mobile on experience on Apple and Android.

Talk to us

If you have any concerns about how the disappearance of the £1 voucher might affect your business’ rewards or incentives, just get in touch.

Our team are available 09:00 -17:00 on weekdays, and they’re always happy to help our clients.

You can call, email, or use the web chat function on this site.


love2shop vouchers help pregnant smokers stub it out

Love2shop News: Love2shop Vouchers help expecting mothers stub it out

Love2shop Gift Vouchers have helped NHS Greater Glasgow and Clyde (NHSGGC) convince more expecting mothers to quit smoking.

According to NHSGGC, introducing Love2shop Vouchers as an incentive drove a 38% increase in mothers successfully stubbing out their cigarettes.

The scheme, called Quit Your Way, asks expecting mothers to set a date to pack in their cigarettes.

Pregnant women who successfully kick their habit in time enjoy £160 worth of Love2shop Gift Vouchers as a reward.

The result is significant, as there is a strong link between smoking while pregnant and hospitalisation of children.

Eliminating pregnant smoking across the UK would improve the health of thousands of very young children, and potentially save lives. Not to mention, quitting improves the health of the mothers in question.

Dr Emilia Crighton, NHSGGC consultant, said: “We were seeing that many pregnant women were struggling to quit smoking and we felt a fresh approach was needed…the incentive gives them a reward for successfully stopping smoking and staying stopped.

“The feedback we have received is that many of the women we support really appreciate receiving the incentives and the difference they can make. This allows them to buy important things for their baby and for their family.”

NHSGGC are not the only organisation using our rewards as incentives.

The University of Sheffield, NHS Yorkshire and Humber, and NHS Greater Manchester have all used Love2shop Gift Cards or Vouchers to incentivise pregnant smokers to quit smoking.

Martin Cooper, Head of Client Development at Love2shop Business, said: “It’s a very satisfying outcome. We always take pride in our rewards, and how they enrich our clients’ business, but these stories really stand out. Knowing we’re helping the NHS fulfil a scheme that’s improving the health of mothers and babies is especially delightful.”

The Love2shop Gift Voucher, offered through the Quit Your Way scheme, is the UK’s most popular multi-retailer voucher. Love2shop Vouchers are accepted at more than 150 retailers across the UK, including shops like Boots, Semichem, Mothercare and the Early Learning Centre.

One for the road: our last blog in 2018

love2shop is about to get busy

Everything at Love2shop is about to get very busy, very quickly